Refund policy
We offer a 100% no-quibble refund policy on item's that are
- Unworn
- Unwashed
- Undamaged
- In original condition with all tags attached
If you aren’t happy with your purchase, please contact us and we will provide instructions on how to return your items. All returns must be initiated within 30 days of purchase.
Send returns to Monark Global Limited, Unit 4 Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, Wales, CF39 8ES, United Kingdom
SALE ITEMS ARE NON REFUNDABLE
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards and partial returns or pieces of a set. Sets must be returned with all pieces.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.